TPN â€” THE Pallet Network â€” has been confirmed as the UKâ€™s sector leader, as freight customers voted it winner of the prestigious title of Pallet Network of the Year at the FTA Multimodal Awards 2019 at the NEC.
Customers and Members were asked to vote for the network they considered the best in the UK from a field comprising almost all the UKâ€™s pallet network companies. TPN won with a resounding 1,400 votes.
TPN MD Mark Duggan says: â€œWe are grateful to everyone who voted for us, and most particularly to all our Hub teams and Member depots who keep the standards in TPN so very high.
â€œWe have long positioned ourselves as THE Pallet Network in the UK, developing our operation to offer peak-proof performance, perfecting our operational models for excellent service, and continually scaling our operation to manage growth without impacting regional or national service levels,â€ he says.
â€œThis ethos of continual improvement and exceptionally high standards has clearly paid off, as our customers came out in droves to vote us the best pallet network the UK has to offer.â€
Some of the aspects of TPN which Members and customers praise include:
Unlike other awards, which are often based on what a company says about itself, the Multimodal award is based on the votes of customers, drivers, and Members and as such, says Duggan, speaks volumes about the real quality of the operation.
â€œTPNâ€™s secret to success is very simple but absolutely essential,â€ says Duggan. â€œAll of our choices prioritise the needs of our Members and their customers. We do not compete with them â€“ we develop them, help them and optimise our service for their benefit.
â€œTheir success is our success, and that particularly extends to winning the coveted Pallet Network of the Year award. This title belongs to all our Member depots and our fantastic TPN teams at our Hubs and throughout the country,â€ he says.
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